Quality is More than Just a Goal
Protos is your Partner
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Protos is your partner in preparing for ISO-based management systems, quality development, accreditation readiness, and contract auditing services in the healthcare and manufacturing industries.
William J. Metzcar (Bill) is the founder of Business & Quality Integration, LLC, and ISO Consultants for Healthcare, LLC, which combined to form Protos. With several decades of experience in the industry, Bill developed unique training tailored to the needs of OEMs such as Honda and their suppliers as they prepare to seek certification in ISO 9001, IATF 16949, OHSAS 18001, and ISO 14001, among other customer requirements. Additionally, his in-depth experience in the healthcare industry means not only do hospitals gain accreditation, they also streamline and improve their processes and see tangible results. He developed the only healthcare-based ISO 9001 Lead Auditor course currently available.
As a Certified Quality Manager and a Certified Enterprise Risk Manager, he brings three decades’ of experience as a quality consultant and trainer to help industries with process design, system integration, root cause analysis, and business efficiency.
The First Solution
Lean Six Sigma
Auditor Services and Mentor Programs
Quality Tools for Improvement
Root Cause Analysis