The First Solution
The Simple Solution to Premier Training
Business is complicated, standards change, and exceptional quality performance is demanded. Protos Solution specializes in engaging solutions that simplify difficult topics.
Prior to using Protos Solution, we utilized another consulting firm and really thought we had a good understanding of the ISO 9001 requirements. After Protos provided services for our staff we embraced the new knowledge provided at all levels of the organization. High Reliability is a new area of focus for our hospital, Protos also integrated concepts such as “Risk Based Thinking” with our High Reliability initiatives. Thank you, Liz
After your consulting support, things are going great!! We changed up our internal audit process a bit based on your tracer audit demonstration. We are working on improving our ISO policies based on the report provided. We actually had our annual DNV survey 2 weeks ago and were able to close all non-conformities from 2016!!! Thanks for your help!! Michelle
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We use several consulting firms and are always impressed with the new content and cutting edge material offered by Protos Solution. The experience provided exceeded our expectation and brought new requirements by Honda to a level of understanding and acceptance. Great job again, Steve
We selected Protos Solution based upon price as compared to others. Our initial trainers from Protos Solution were good and were able to draw engagement with both our Medical Staff and Nursing Staff. We did not know what to expect when Bill Metzcar arrived, but were very pleased at the depth of knowledge and delivery. We have recommended Protos Solution several times and they will be our decision for future services! Very engaging – Melanie
Building the Precise Solution
Protos is the new name for two well-known companies headed by William J. Metzcar, both dedicated to providing consulting and training for quality certification and accreditation in some of the most challenging industries in the country. Other consulting and firms may know requirements in the standard; however, the Protos team experience provides superior application and makes difficult concepts easy to understand.
In 2004, Bill Metzcar founded Business & Quality Integration, LLC, a company specializing in consulting and training for the automotive manufacturing industry.
Bill expanded his business and formed ISO Consultants for Healthcare, LLC, a company that provides hospitals and other healthcare organizations with guidance geared to improving outcomes through business initiatives, utilizing the ISO 9001 framework. His in-depth experience in the healthcare industry means not only do hospitals gain accreditation, they also streamline and improve their processes and see tangible results. He developed the only healthcare-based ISO 9001 Lead Auditor course currently available.
None of this would be possible without Bill’s experience and reputation. As a Certified Quality Manager and a Certified Enterprise Risk Manager, his name is immediately recognizable in industries like automotive manufacturing and healthcare. He brings three decades’ of experience as a quality consultant and trainer to help industries with process design, system integration, root cause analysis, and business efficiency.
Bill has been there with countless clients as they navigate the quality certification and accreditation processes, and he understands what these clients need. That’s why Bill Metzcar and the team at Protos are the first choice for quality training, consulting, and auditing across a range of industries.
The First Solution
Lean Six Sigma
Auditor Services and Mentor Programs
Quality Tools for Improvement
Root Cause Analysis