At Protos Solution, we offer a unique approach to consultative training that addresses some of the most challenging topics facing DNV-GL hospitals today. Not only does your organization receive training, but you gain simultaneous consultative guidance. It’s the momentum you need toward an ISO 9001 based quality system.

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What Results Can I Expect?

At Protos, we provide a platform where DNV-GL hospitals can leverage their investment to receive more than just training with a fully customized, consultative experience. This simply means that DNV-GL hospitals not only receive training but simultaneous guidance.

The end product is a system tailored to the needs of your healthcare organization, with a holistic approach to integrating ISO 9001 standards and Medicare Conditions of Participation into your daily operation. Once you have grown comfortable with your new processes, we can help you with periodic check-ins and training for improvement.

We design a living, adaptable system to compliment the accreditation process and enhance sustainability.


With our experience in healthcare beginning even before DNV-GL received accreditation, our experience is the most extensive available.

Our team of experts offers a number of on-site training and consultative services to the healthcare industry, including:

  • ISO 9001 Leadership Education
  • ISO 9001 Auditor Training
  • ISO 9001 Staff Education Overview
  • Root Cause Analysis
  • Quality Tools for Improvement
  • Audit Services and Mentor Programs
William J. Metzcar

William J. Metzcar (Bill)


With several decades of in-depth experience in the healthcare industry, Bill and the Protos Solutions team help hospitals gain accreditation while streamlining and improving their processes to see tangible results. Bill developed the only healthcare-based ISO 9001 Lead Auditor course currently available.

Bill is a Certified Quality Manager and Certified Enterprise Risk Manager. He has three decades of experience as a quality consultant and trainer helping organizations with system integration, root cause analysis, business efficiencies and more.

Make Protos Your “First Solution” to ISO 9001