Prior to using Protos Solution, we utilized another consulting firm and really thought we had a good understanding of the ISO 9001 requirements. After Protos provided services for our staff we embraced the new knowledge provided at all levels of the organization. High Reliability is a new area of focus for our hospital, Protos also integrated concepts such as “Risk Based Thinking” with our High Reliability initiatives. Thank you, Liz
William J. Metzcar
Founder & CEO