Quality is More than Just a Goal

Protos is your Partner

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Quality is more than just a goal. It is a way of proving to ourselves and our customers that our work meets the highest standards in our profession and that we are committed to continuous improvement.

Protos is your partner in preparing for ISO-based management systems, quality development, accreditation readiness, and contract auditing services in the healthcare and manufacturing industries.

William J. Metzcar
William J. Metzcar
Founder & CEO

William J. Metzcar (Bill) is the founder of Business & Quality Integration, LLC, and ISO Consultants for Healthcare, LLC, which combined to form Protos. With several decades of experience in the industry, Bill developed unique training tailored to the needs of OEMs such as Honda and their suppliers as they prepare to seek certification in ISO 9001, IATF 16949, OHSAS 18001, and ISO 14001, among other customer requirements. Additionally, his in-depth experience in the healthcare industry means not only do hospitals gain accreditation, they also streamline and improve their processes and see tangible results. He developed the only healthcare-based ISO 9001 Lead Auditor course currently available.

As a Certified Quality Manager and a Certified Enterprise Risk Manager, he brings three decades’ of experience as a quality consultant and trainer to help industries with process design, system integration, root cause analysis, and business efficiency.

Protos Providers

Healthcare Specialists

William J. Metzcar

William J. Metzcar

Quality Specialist

John Bell, MD

John Bell


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Experts In

ISO 9001

ISO 14001

ISO 45001

IATF 16949

ISO 17025

Lean Six Sigma

Auditor Services and Mentor Programs

Quality Tools for Improvement

Root Cause Analysis

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